Travel & Culture - Hotel Check-out

Activity 1: Let's Get Started! 🤔 (Warm-up)

Let's talk about leaving a hotel!

What do you need to do before you leave your hotel room for the last time? (Example: pack bags, check for forgotten items)
Where do you go in the hotel to say you are leaving?
What do you usually give back to the hotel when you leave?

Activity 2: New Words & Phrases 🗣️ (Vocabulary)

Here are some important words and phrases for checking out of a hotel!

1. Check-out: The process of formally leaving the hotel and paying your bill.

Example: "Check-out time is usually by 11 AM or 12 PM."

2. Bill / Invoice: A list of charges for your hotel stay (room, food, services).

Example: "Could I please have my Bill? I'm ready to check out."

3. Pay the bill: To give money for the services you used.

Example: "You can Pay the bill with a credit card or cash."

4. Return the key: To give back your room key or key card to the reception.

Example: "Don't forget to Return the key when you check out."

5. Luggage storage: A place where the hotel can keep your bags for a short time after you check out.

Example: "Can I use the Luggage storage for a few hours after I check out?"

Activity 3: Reading - Leaving the Hotel 📖

Read this story about a guest checking out of their hotel.

It was the last day of Sarah's vacation. She packed her bags carefully, making sure she didn't leave anything behind. The hotel's Check-out time was 11:00 AM. She went to the front desk a little before that. "Good morning," she said to the receptionist. "I'd like to Check-out, please. My room number is 305." The receptionist smiled and said, "Good morning, Ms. Smith. I hope you enjoyed your stay." Sarah replied that she had a wonderful time. The receptionist then prepared her Bill. "Here is your Invoice, Ms. Smith. It includes the room charges and the dinner you had from room service."

Sarah looked at the Bill and saw everything was correct. She decided to Pay the bill using her credit card. After the payment was complete, she remembered to Return the key card for her room. "My flight isn't until this evening," Sarah mentioned. "Is it possible to use Luggage storage for my bags for a few hours?" The receptionist confirmed, "Yes, of course. We have a secure Luggage storage area. Just bring your bags here, and we'll give you a tag." Sarah was very grateful. Checking out was a smooth process, and she appreciated the hotel's help with her bags.

Questions about the Story:

Answer these questions:

What did Sarah do before going to the front desk?
What did the receptionist give Sarah to review her charges?
How did Sarah Pay the bill?
What did Sarah do with her room key card?
Why did Sarah ask about Luggage storage?

Activity 4: Role Play - Checking Out Smoothly 🎭

Let's pretend! One person is Mr. David (Guest), and the other is Maria (Hotel Receptionist).

Mr. David (Guest): Good morning, I'd like to Check-out. My name is David Lee, room 712.

Maria (Receptionist): Good morning, Mr. Lee. I hope you had a pleasant stay with us. Let me just get your Bill ready.

Mr. David (Guest): Yes, it was very nice, thank you. Could I see the Invoice, please?

Maria (Receptionist): Certainly. Here is your Bill. Please take a moment to review it.

Mr. David (Guest): (Looks at the bill) Everything looks correct. I'd like to Pay the bill now.

Maria (Receptionist): How would you like to pay, Mr. Lee? We accept cash or credit card.

Mr. David (Guest): I'll use my credit card. And here is my Room Key to Return the key.

Maria (Receptionist): Thank you. (Processes payment) All set, Mr. Lee. Your Check-out is complete. Do you need any assistance with Luggage storage or a taxi?

Mr. David (Guest): Actually, yes. Could I use the Luggage storage for a couple of hours?

Maria (Receptionist): Of course. We can store your bags for you. Thank you for staying with us!

Let's Talk About It:

After you read, talk about this:

What did Mr. David ask for before he decided to Pay the bill?
What did Maria offer after Mr. David's Check-out was complete?

Activity 5: Let's Practice - Leaving the Hotel ✍️

Help Anna (Guest) complete her part of the dialogue with the Hotel Receptionist. Use words and phrases from Activity 2!

Receptionist: Good morning! Are you ready to check out?

Anna (Guest): Yes, I'd like to now, please. Room 401.

Receptionist: Certainly, Ms. Anna. Here is your . Please review it.

Anna (Guest): (Looks at it) This looks correct. I'm ready to .

Receptionist: Very good. And do you have your room key?

Anna (Guest): Yes, here it is. I need to . My flight is late tonight, can I use ?

Receptionist: Absolutely. We can store your bags until this evening.

Anna (Guest): Wonderful! Thank you so much.

Show Answers! (Activity 5) ✨